Direct versus indirect communication Different cultures favorite different communication styles A direct communications style is one in which the burden of communication is on the speaker that person is expected to be clear Get to the point be specific A good direct speaker is one who ensures that the listeners understand what is being
said Direct communication whether verbal or written is often assertive and direct speakers tend to be very comfortable With confrontation and giving blunt orders “This report is poorly written Re-do it by tomorrow” In contrast indirect communication style allows a greater possibility of “saving face” and avoiding embarrassment or shame both for the speaker and for the listener Your boss comments that “This project needs to be finished up by Monday” That is a rather indirect way asking you to work
this weekend He could more directly ask you to come
in to work on Saturday and your very direct answer might be a simple
no however you could indirectly answer with “my mom is having her eightieth birthday party
on Saturday” If your boss is also an indirect communicator he will know you are clearly indicating you cannot work this weekend you didn’t have to come right out and refuse
to work, embarrassing yourself or being rude to him However If he is a direct communicator he may not understand your message Direct communicators often think that indirect
communicators take a long time to get to the point Or are being deliberately you are But indirect communicators may think that direct communicators are rude and aggressive Which are you?